Privacy Policy Client Data – Optifema Private Medical Limited

Last Updated: 31/01/2024

 

1. Overview:

Optifema Private Medical Limited is committed to safeguarding the privacy and confidentiality of patient information. This privacy policy outlines how we collect, use, disclose, and protect patient data in compliance with applicable data protection laws in the United Kingdom.

​

2. Information We Collect:

We collect and process the following types of client information:

• Personal details (name, address, date of birth)

• Contact information (phone number, email address)

• Medical history and records

• Treatment and appointment details

• Billing and payment information

​

3. How We Use Client Information:

Patient information is used for the following purposes:

 

• Providing medical services and treatment

• Appointment scheduling and reminders

• Billing and invoicing

• Communication regarding healthcare services

• Legal and regulatory compliance

• Providing you with information on new services and treatments available at Optifema (with your consent)

​

4. Data Security:

We implement appropriate technical and organisational measures to ensure the security of patient data. Access to patient information is restricted to authorised personnel only.

​

5. Data Sharing:

Patient information may be shared with healthcare professionals involved in the treatment process or as required by law, our patient management software providers, and our financial services providers. We do not sell or share patient data for marketing purposes.

​

6. Data Retention:

Patient records are retained for the duration required by law and medical regulations. After this period, data is securely disposed of.

 

7. Client Rights:

Patients have the right to access, correct, or request deletion of their personal information. Requests can be made by contacting support@optifema.com

 

8. Changes to Privacy Policy:

This privacy policy may be updated periodically. Any changes will be communicated through our website or directly to patients as necessary.

 

9. Contact Information:

If you have questions or concerns about our privacy practices, please contact us at support@optifema.com or write to us at 169a Upper Newtownards Road, Belfast, Northern Ireland BT4 3HZ.